Verzendbeleid
Shipping Information
Fast, Secure and Worldwide Delivery
At Jugador, we make sure every order reaches you safely, wherever you play.
All orders are shipped from our warehouse in the Netherlands with trusted carriers such as DHL, UPS, FedEx and Deutsche Post.
You will receive a tracking link by email as soon as your order has been shipped.
Processing Time
Orders are processed within one to two business days after payment.
Once your order has been shipped, you will automatically receive a confirmation email with a tracking link.
Orders placed during weekends or holidays will be processed on the next business day.
Shipping Rates and Delivery Times
| Region | Estimated Delivery Time | Shipping Cost | Free Shipping Above |
|---|---|---|---|
| Netherlands | 1 to 2 business days | €6.95 | €75 |
|
Neighbouring Countries (Belgium, Germany, Luxembourg) |
2 to 4 business days | €9.95 | €100 |
|
EU Central (France, Austria, Italy, Spain, Denmark) |
3 to 6 business days | €11.95 | €150 |
|
EU East and South (Poland, Greece, Finland, Sweden, Romania, Hungary, Czech Republic, Croatia, Serbia, Slovakia, Slovenia, Lithuania, Latvia, Estonia) |
4 to 8 business days | €14.95 | €150 |
|
Extended International (United Kingdom, Switzerland, Norway, Turkey, United States, Canada, Japan) |
5 to 10 business days | €19.95 | – |
|
Remote Global (Oman, Azerbaijan, United Arab Emirates, South Africa, Brazil, Singapore, Australia, New Zealand, Rest of World) |
7 to 14 business days | €34.95 | – |
All prices include VAT.
Delivery times are estimates and may vary slightly depending on customs clearance or local carrier delays.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking link to follow your parcel in real time.
If you have not received your tracking information within three business days, please contact us at support@jugador.shop with your order number.
Customs and Import Duties
For orders outside the European Union, import duties or local taxes may apply depending on your country’s regulations.
These costs are not included in our shipping prices and are the responsibility of the customer.
Failed Delivery or Incorrect Address
If an order cannot be delivered because of an incorrect address or if the delivery is refused, the shipping costs for resending will be charged to the customer.
Please double-check your shipping information before completing your purchase.
Pre Orders and Product Launches
If your order includes a pre order item or a product launch, all items will be shipped together once the new product is available unless stated otherwise on the product page.
